Headquarters – Provo, Utah
Product Used – SwiftKnowledge for ISVs
ISV Solution – Library information management
Project
A library intelligence system enabling library executives to efficiently analyze the what, when, where and why of their institution’s operations from one easy-to use system. Also using SwiftKnowledge technology to deliver integrated reporting and analytics functionality for the Normative Data Project (NDP) for Libraries, empowering library decision-makers to compare and contrast their institutions with real-world industry norms on circulation, collections, finances and other parameters
Customer Accolades
“Having access to real-world data on trends and dynamics impacting a broad spectrum of libraries means library community leaders can conduct benchmarking, manage collections, prepare budgets, choose facility sites and make other decisions with greater insight than ever before possible.”
– Patrick Sommers, Chief Executive Officer for SirsiDynix
“The SwiftKnowledge technology gave our sales team significant leverage when selling into new accounts…and it became one of the highest revenue-producing products sold to our existing customers. ... NDP is based on detailed, transaction-level, operational data maintained day-to-day in libraries’ integrated library systems. NDP doesn’t just provide information on libraries – it reveals what actually goes on in libraries. Library decision-makers can view and analyze the actual behavior of library users.”
– Greg Hathorn, Vice President for SirsiDynix
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Case Studies
